• Co-creation in Service Design; a master’s study on how to achieve sustainable services 

      Larson, Helena; Berg, Arild (Chapter; Peer reviewed, 2017)
      n today’s society, services are growing into complex systems that may not always respond to the needs of the people using them. Therefore, the discipline of service design is now often used as a source to find gaps in ...
    • Handling innovative transformation processes in public environment 

      Gundersen, Gunnar H; Berg, Arild (Chapter; Peer reviewed; Chapter, 2016)
      Design of environment is one example from which debates can emerge. Such public debates can influence public opinions and subsequently influe nce political debates and bureaucratic processes. ...
    • How Designers Learn 

      Pavel, Nenad (Chapter; Peer reviewed, 2017)
      Designers rely on their skills of problem-reframing and concept exploration to solve complex problems. However, more than before they need to learn rapidly in order to understand the complexity of the problems they work ...
    • Organizational identity construal through design process 

      Pavel, Nenad; Stoltenberg, Einar (Peer reviewed; Chapter, 2015)
      Due to rapid changes in technologies and the market, institutions are not only changing their activities, but also their physical environment. Leadership tends to lead organizations by means of its structure and activities. ...