Making sense of a crisis

Abstract

The Conclusion of this book is closely connected to Chapter 1. As expressed in the Introduction, these chapters, serving as bookends, are designed to be read in conjunction with each other. In this Conclusion, I reflect upon the six building blocks of journalism innovation – resources, technology, organisation, management, culture, and business model – while summing up the empirical chapters of the book. In response to our overarching research question asking how Norwegian news media responded to the Covid-19 pandemic in terms of innovation and value creation, we have found that the crisis served as a catalyst for innovation, a critical test of resilience, and an amplifier of value creation. Based on the insights from our empirical studies, we conclude that the crisis stimulated renewal and transformation, which changed – at least in the short term – how news media operated and created value, economically as well as socially.