Vis enkel innførsel

dc.contributor.authorLykke, Marianne
dc.contributor.authorBygholm, Ann Kathrin Meiland
dc.contributor.authorSøndergaard, Louise Bak
dc.contributor.authorByström, Katriina
dc.date.accessioned2022-03-22T13:54:53Z
dc.date.available2022-03-22T13:54:53Z
dc.date.created2022-01-26T12:34:55Z
dc.date.issued2021-12-20
dc.identifier.issn0022-0418
dc.identifier.urihttps://hdl.handle.net/11250/2986857
dc.description.abstractPurpose: The purpose of the study is to examine enterprise searching practices across different work areas and work tasks in an enterprise search system in an international biotechnology company. Design/methodology/approach: A mixed-method approach studying employees’ authentic search activities during a 4-months period by log data, questionnaire survey, and interviews. The log data analysed the entire active searcher group, whereas the questionnaire and interviews focused on frequent searchers. Findings: The three studies provided insight into the searching activities and an understanding of the way searchers used the enterprise search system to search for information as part of their work tasks. The data identified three searcher groups, each with specific search characteristics. Four work task types were identified, and for all four types the searchers applied a tracing searching technique with use of contextual and historical relationships as paths. Practical implications: The findings point to the importance of knowledge on historical and contextual relations in enterprise search. Originality/value: The work sheds new light on enterprise searchers’ information search practices. A significant contribution is the identification of a tracing search method used in relation to four essential work task types. Another contribution is the importance of historical and contextual knowledge to support the tracing search and decide what paths to follow.en_US
dc.language.isoengen_US
dc.publisherEmeralden_US
dc.relation.ispartofseriesJournal of Documentation;
dc.rightsNavngivelse-Ikkekommersiell 4.0 Internasjonal*
dc.rights.urihttp://creativecommons.org/licenses/by-nc/4.0/deed.no*
dc.subjectEnterprise searchersen_US
dc.subjectWorkplace searchersen_US
dc.subjectInformation practicesen_US
dc.subjectSearch techniquesen_US
dc.titleThe role of historical and contextual knowledge in enterprise searchen_US
dc.typePeer revieweden_US
dc.typeJournal articleen_US
dc.description.versionacceptedVersionen_US
cristin.ispublishedtrue
cristin.fulltextpostprint
cristin.qualitycode2
dc.identifier.doihttps://doi.org/10.1108/JD-08-2021-0170
dc.identifier.cristin1990394
dc.source.journalJournal of Documentationen_US
dc.source.pagenumber32en_US


Tilhørende fil(er)

Thumbnail

Denne innførselen finnes i følgende samling(er)

Vis enkel innførsel

Navngivelse-Ikkekommersiell 4.0 Internasjonal
Med mindre annet er angitt, så er denne innførselen lisensiert som Navngivelse-Ikkekommersiell 4.0 Internasjonal