dc.contributor.author | Bakkeli, Vidar | |
dc.date.accessioned | 2022-03-10T08:45:50Z | |
dc.date.available | 2022-03-10T08:45:50Z | |
dc.date.created | 2022-01-06T12:53:03Z | |
dc.date.issued | 2022-01-05 | |
dc.identifier.issn | 0190-0692 | |
dc.identifier.issn | 1532-4265 | |
dc.identifier.uri | https://hdl.handle.net/11250/2984154 | |
dc.description.abstract | Policy implementation in public frontline service organizations is characterized by tensions between old and new institutional configurations. This study explores how frontline supervisors handled tensions when implementing a disruptive activation service intervention in local Norwegian Labor and Welfare Administration agencies. The empirical analysis is based on in-depth interviews and ethnographic fieldwork in two frontline organizations from 2017 to 2018. The study identifies three main strategies that supervisors enacted to handle tensions surrounding the intervention: legitimating, interpreting, and shielding. The findings highlight the specific activities through which frontline supervisors contribute to policymaking in the frontline. | en_US |
dc.description.sponsorship | The study was financed by the project ”Front line innovations in the welfare services” (INNOWEL), funded by the Research Council of Norway (project no. 256706). | en_US |
dc.language.iso | eng | en_US |
dc.publisher | Routledge | en_US |
dc.relation.ispartofseries | International Journal of Public Administration; | |
dc.rights | Attribution-NonCommercial-NoDerivatives 4.0 Internasjonal | * |
dc.rights.uri | http://creativecommons.org/licenses/by-nc-nd/4.0/deed.no | * |
dc.subject | Frontline supervisors | en_US |
dc.subject | Institutional changes | en_US |
dc.subject | Activation | en_US |
dc.subject | Managers | en_US |
dc.subject | Street-level bureaucracies | en_US |
dc.title | Handling Tensions in Frontline Policy Implementation: Legitimating, Interpreting, and Shielding a Disruptive Intervention | en_US |
dc.type | Peer reviewed | en_US |
dc.type | Journal article | en_US |
dc.description.version | publishedVersion | en_US |
dc.rights.holder | © 2022 The Author(s) | en_US |
cristin.ispublished | true | |
cristin.fulltext | original | |
cristin.qualitycode | 1 | |
dc.identifier.doi | https://doi.org/10.1080/01900692.2021.2009856 | |
dc.identifier.cristin | 1975890 | |
dc.source.journal | International Journal of Public Administration | en_US |
dc.source.pagenumber | 1-11 | en_US |
dc.relation.project | Norges forskningsråd: 256706 | en_US |