Browsing Publikasjoner fra Cristin by Journals "Social Policy & Administration"
Now showing items 1-9 of 9
-
Cross-sectoral frontline delivery of welfare-to-work services for young adults with complex problems in Norway
(Social Policy & Administration;, Peer reviewed; Journal article, 2022)Activation policies have increasingly targeted new and ‘hard-to-serve’ clients with complex needs, often deprived of the labour market experience, health, skills, and competencies that employers look for. The role of the ... -
Digital coping: How frontline workers cope with digital service encounters
(Social Policy & Administration;, Peer reviewed; Journal article, 2020-11-06)This article addresses how frontline workers cope when dealing with digitally mediated service encounters. It draws on a qualitative study of frontline workers’ experiences in an increasingly digitalised work environment ... -
From “what works” to “making it work”: A practice perspective on evidence-based standardization in frontline service organizations
(Social Policy & Administration;, Peer reviewed; Journal article, 2021-07-26)Evidence-based standards are becoming increasingly influential in frontline services connected to labor market inclusion of vulnerable citizens. To increase our understanding of standardization in such public service ... -
Nordic welfare states—still standing or changed by the COVID‐19 crisis?
(Social Policy & Administration;Volume 55, Issue 2. Special Issue: Social policy in the face of a global pandemic: Policy responses to the COVID‐19 crisis, Peer reviewed; Journal article, 2020-12-01)Nordic welfare states are known for their universalistic and all-encompassing approach to welfare and having a long tradition for active labour market policy as tool in economic crises with adverse impact on employment. ... -
Predictors of satisfaction with digital follow-up in Norwegian Labor and Welfare Administration: A sequential mixed-methods study
(Social Policy & Administration;, Peer reviewed; Journal article, 2023)This study examines predictors of satisfaction with digital follow-up among young people in the Norwegian Labor and Welfare Administration (NAV). A total of 1195 young employment seekers were recruited across Norway. ... -
Predictors of satisfaction with digital follow-up in Norwegian Labor and Welfare Administration: A sequential mixed-methods study
(Peer reviewed; Journal article, 2023)This study examines predictors of satisfaction with digital follow-up among young people in the Norwegian Labor and Welfare Administration (NAV). A total of 1195 young employment seekers were recruited across Norway. ... -
Sanctioning the sick: Do perceptions of activating the sick and diagnosis matter?
(Social Policy & Administration;Volume 56, Issue 5, Peer reviewed; Journal article, 2022-02-02)The recent inclusion of behavioural conditionality in health-related benefit programmes raises questions about frontline workers' (FWs') discretionary use of sanctioning. Using an experimental vignette design in a survey ... -
Sanctioning the sick: Do perceptions of activating the sick and diagnosis matter?
(Social Policy & Administration;Volume 56, Issue 5, Peer reviewed; Journal article, 2022)The recent inclusion of behavioural conditionality in health-related benefit programmes raises questions about frontline workers' (FWs') discretionary use of sanctioning. Using an experimental vignette design in a survey ... -
Trajectories among recipients of social assistance in Norway: A local approach
(Journal article; Peer reviewed, 2024)A local perspective on individual work and welfare careers has become more urgent in the past decades due to recent political, economic and social developments (Heidenreich & Rice, 2016). In general, the Nordic welfare ...