Browsing TKD - Institutt for informasjonsteknologi by Subject "Professional service firms"
Now showing items 1-2 of 2
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Beauty in the eye of the beholder? A client-centric framework for the assessment of professional service firms knowledge assets
(Proceedings IFKAD;1, Journal article; Peer reviewed, 2015)Purpose – This empirical paper explores how professional competence s are defined and assessed by clients of professional service firms . Ex tant research ha s captured how t he formal knowledge ... -
Professional as Agent and Co-Producer: Asymmetry and Mutuality in the Value Creation of Professional Service Firms.
(Peer reviewed; Journal article, 2016)Purpose – This conceptual paper address es the nature of value creation in professional service firms (PSFs). An extensive number of scholars have been looking at PSFs within law, consulting and engineering ...