Blar i SAM - Handelshøyskolen på emneord "Knowledge work"

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    • Knowledge and Position: How to Manage Ambiguous Public Welfare Work 

      Rønningstad, Chris (Nordic Journal of Working Life Studies;Volume 9, Number 2, June 2019, Journal article; Peer reviewed, 2019-06-19)
      This study draws on 41 interviews with managers and employees in the Norwegian public welfare services. The findings describe how employees in ambiguous semi-professional work experience frontline managers as knowledgeable. ...

    • Leading for better outcomes: social work as knowledge work 

      Rønningstad, Chris (Journal article; Peer reviewed, 2018)
      This article explores how leadership practices have the potential to improve decisions and outcomes in social work. Through a literature review, the article identifies social work managers’ use of adaptive, administrative ...