• Knowledge and Position: How to Manage Ambiguous Public Welfare Work 

      Rønningstad, Chris (Nordic Journal of Working Life Studies;Volume 9, Number 2, June 2019, Journal article; Peer reviewed, 2019-06-19)
      This study draws on 41 interviews with managers and employees in the Norwegian public welfare services. The findings describe how employees in ambiguous semi-professional work experience frontline managers as knowledgeable. ...
    • Us and Them – First-line Management and Change Resistance 

      Rønningstad, Chris (Nordic Journal of Working Life Studies;Volume 8, Number 2, Journal article; Peer reviewed, 2018-06)
      Change agents are vital in enacting organizational change, yet we know little about the specific challenges first-line managers face in this role. This study draws on written responses from managers in Norwegian public ...