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dc.contributor.authorHagen, Simen
dc.contributor.authorSandnes, Frode Eika
dc.date.accessioned2011-01-07T12:46:30Z
dc.date.available2011-01-07T12:46:30Z
dc.date.issued2010-02-26
dc.identifier.citationHagen, S. & Sandnes, F.E. (2010). Towards Accessible Self-service Kiosks through Intelligent User Interfaces. Personal and Ubiquitous Computing, 14 (8), 715-721en_US
dc.identifier.issnPrint: 1617-4909
dc.identifier.issnOnline: 1617-4917
dc.identifier.urihttps://hdl.handle.net/10642/537
dc.description.abstractPublic self-service kiosks provide key services such as ticket sales, airport check-in and general information. Such kiosks must be universally designed to be used by society at large, irrespective of the individual users’ physical and cognitive abilities, level of education and familiarity with the system. The noble goal of universal accessibility is hard to achieve. This study reports experiences with a universally designed kiosk prototype based on a multimodal intelligent user interface that adapts to the user’s physical characteristics. The user interacts with the system via a tall rectangular touch-sensitive display where the interaction area is adjusted to fit the user’s height. A digital camera is used to measure the user’s approximate reading distance from the display such that the text size can be adjusted accordingly. The user’s touch target accuracy is measured, and the target sizes are increased for users with motor difficulties. A Byzantine visualization technique is employed to exploit unused and unreachable screen real estate to provide the user with additional visual cues. The techniques explored in this study have potential for most public self-service kiosks.en_US
dc.language.isoengen_US
dc.publisherSpringer Verlagen_US
dc.relation.ispartofseriesPersonal and Ubiquitous Computing;14 (8)
dc.subjectSelf-service kiosksen_US
dc.subjectTouch displaysen_US
dc.subjectIntelligent user interfacesen_US
dc.subjectUser aware systemsen_US
dc.subjectUniversal designen_US
dc.subjectByzantine projectionen_US
dc.subjectVDP::Teknologi: 500::Informasjons- og kommunikasjonsteknologi: 550::Datateknologi: 551en_US
dc.titleTowards Accessible Self-service Kiosks through Intelligent User Interfacesen_US
dc.typeJournal articleen_US
dc.typePeer revieweden_US
dc.description.versionPostprint version of published article. The original publication is available at www.springerlink.com at URL: http://dx.doi.org/10.1007/s00779-010-0286-8en_US
dc.identifier.doihttp://dx.doi.org/10.1007/s00779-010-0286-8


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