Blar i Senter for profesjonsforskning (SPS) på emneord "Frontline work"
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Getting Sick and Disabled People off Temporary Benefit Receipt: Strategies and Dilemmas in the Welfare State s Frontline
(Nordic Journal of Working Life Studies;6(1), Journal article; Peer reviewed, 2016)This article explores responses by frontline workers in the Norwegian Labour and Welfare Service (NAV) to activation policy measures. Frontline workers in NAV are required to write work capability assessments for long-term ... -
Measures of accountability and delegated discretion in activation work: lessons from the Norwegian Labour and Welfare Service
(European Journal of Social Work;Volume 22, 2019 - Issue 4, Journal article; Peer reviewed, 2018-01-23)Activation work – the complex task of motivating, compelling and assisting marginalized citizens into labour market participation – pinpoints critical issues of discretion and accountability in the welfare state. Investigating ...