Blar i Senter for profesjonsforskning (SPS) på emneord "Frontline workers"
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Frontline provision of integrated welfare and employment services: Organising for activation competency
(International Journal of Social Welfare;, Journal article; Peer reviewed, 2020-10-16)Using the Norwegian case of an integrated welfare and employment service organisation, this study examined how organisational factors of this far-reaching, street-level agency have affected frontline workers’ opportunities ... -
Frontline workers’ competency in activation work
(International Journal of Social Welfare;Volume 28, Issue 1 - January 2019, Journal article; Peer reviewed, 2018-04-02)Frontline workers play a crucial role in implementing activation policies. Nevertheless, research on the competencies required for activation work is limited. We explored activation competency based on a survey of 1,735 ...