Digital competence in social work education: readiness for practice

Abstract

In line with the digital turn in service provision, social work students should acquire relevant knowledge and skills, preparing them for work within digitalized welfare services. In Norway, these expectations are articulated in a national learning outcome (LOC) that addresses digital competence and the ability to assist in developing and using technology. Previous research has revealed digital knowledge gaps between education and practice . Here, we explore how social work educators perceive of and engage with digital competence as expressed in the LOC. Through focus group interviews with social work educators in Norway, we discovered that the knowledge gap is linked to five key findings: (a) uncertainty about the content of the LOC, (b) unfamiliar technical language, (c) the rapid development of digitalization, (d) the distribution of responsibility and (e) critical reflection. Critical reflection is expressed as a solution to the challenges. We argue that there must be knowledge about the subject matter (digital competency) that provides a foundation for such critical reflection (digital literacy). More conceptual clarity is needed regarding the LOC and what digitalization means in an educational context, in order for both digital competency and digital literacy to take their natural place in education.