Usable electronic voting for elderly people
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The research objective is about the investigation of the usability of the user interface to provide a usable voting interface for the elderly people so that they can be a part of inclusive democratic society. The usability of the interface is researched based on the 10 Usability Heuristics of the User Interface Design by Nielsen Norman Group. The Usability testing was carried out with 4 participants using three prototypes under the ‘within subject design’ research design to diagnose the usability of the prototype. To find the user satisfaction and additional information regarding the prototype, a post-test session interview was conducted. The data collected through usability testing and interview was analyzed via Content analysis. It is agreed that without the acceptance of the people the electronic voting cannot be implemented. It can be agreed to some extent with the previous study that usability heuristics like Visibility of the system status, Match between the system and the real world, Consistency and industry convention of design, User control and freedom, Minimalistic design is necessary feature that contribute to usability of the system which was included in their study. The analysis of this research showed some mixed results but promising with some usability issues. Though the prototype was not completely able to meet the participant’s needs in terms of usability. Still, the result from usability testing and post usability interviews can be used to design the interface completely different from these and make it more usable. Since this prototype does not match any country’s ballot design, designers can design the interface in their own terms and creativity considering the usability issues and requirements that we got from the result in this research.
Master i universell utforming for IKT