Towards Situational Disability-aware Universally Designed Information Support Systems for Enhanced Situational Awareness
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Original versionGjøsæter T, Radianti J, Chen W: Towards Situational Disability-aware Universally Designed Information Support Systems for Enhanced Situational Awareness. In: Hughes A, McNeill, Zobel. ISCRAM 2020 Conference Proceedings – 17th International Conference on Information Systems for Crisis Response and Management, 2020. Virginia Tech p. 1038-1047
This paper takes on the challenge of designing situational awareness information systems that take into account not only the prevalence of so-called demons of situational awareness, but also situational disabilities that will typically occur in a disaster situation, both in the control room and in the field among the general public as well as first responders. It further outlines how a situational awareness information system process model can be adapted and used as a basis for designing situational awareness information support systems that address these issues with the help of Universal Design principles.