Redesigning academic library websites in small, medium and large scale institutions : reasons and solutions

Abstract

Managing change always covers a large area in research. Many changes in academic library website have also been noticed. However, there is a gap in literature about the nature of the change in academic library website. In this research, based on factors found from literature review which influence on the academic library website, informants from three different scales of libraries were interviewed to investigate the influence of these factors on redesigning process. In this research, the reactions of each scale of institution are also studied. From the results of this research, it can be said that there is a relationship between the scale of library and how they are influenced by different factors. Either being small or medium or large institution, these libraries reacted differently when the change came. This research is also a good reference for not only researchers who look at the change in library but also managers of different scale of institution to have a proper solution in dealing with the change.