Conceptualizing universal design for the information society through a universal human rights lens

Abstract

Universal Design aims to ensure that everyone can equally use products, environments, programs, and services. This article examines the theoretical underpinnings and potential application of universal design by exploring its evolution through human rights and disability rights laws and policies. It is maintained that universal design arises from the complex relationship between human rights, disability rights, and access to and use of technology. Consequently, it is argued that in relation to the information society, it is most capable of promoting equal access and use of technology in three ways. First, universal design can increasingly account for human diversity. Second, universal design can progressively eliminate barriers to accessibility and usability. Third, universal design can augment broader participation in the design and development of technology. Conceptualising universal design foundations of usability and accessibility of technology as universal human rights precepts embraces social equality for everyone, and incorporates important but currently exclusive disability rights precepts.