Social Media in Management of the Terror Crisis in Norway: Experiences and Lessons Learned
dc.contributor.author | Hornmoen, Harald | |
dc.contributor.author | Måseide, Per Helge | |
dc.date.accessioned | 2019-01-28T13:02:11Z | |
dc.date.accessioned | 2019-06-28T07:17:13Z | |
dc.date.available | 2019-01-28T13:02:11Z | |
dc.date.available | 2019-06-28T07:17:13Z | |
dc.date.issued | 2018-09-13 | |
dc.identifier.citation | Hornmoen H, Måseide PHM: Social Media in Management of the Terror Crisis in Norway: Experiences and Lessons Learned. In: Hornmoen H, Backholm K. Social Media Use in Crisis and Risk Communication: Emergencies, Concerns and Awareness , 2018. Emerald Group Publishing Limited p. 85-112 | en |
dc.identifier.isbn | 978-1-78756-269-1 | |
dc.identifier.uri | https://hdl.handle.net/10642/7240 | |
dc.description.abstract | The chapter addresses the question of how crisis and emergency communicators in the justice (police) and health sector in Norway reflect on their use – or lack of use – of social media during the terror crisis on 22 July 2011. We examine how these communicators in the years following the crisis have developed their use of social media to optimise their and the public’s awareness of similar crises. Our semi-structured interviews with key emergency managers and responders display how the terrorist-induced crisis in 2011 was a wake-up call for communicators in the police and the health sector. They reflect on the significance, strengths and weaknesses of social media in the management of crises such as this one. | en |
dc.language.iso | en | en |
dc.publisher | Emerald | en |
dc.relation.ispartofseries | Social Media Use in Crisis and Risk Communication: Emergencies, Concerns and Awareness; | |
dc.rights | © Harald Hornmoen and Per Helge Måseide. Published by Emerald Publishing Limited. This article is published under the Creative Commons Attribution (CC BY 4.0) licence. Anyone may reproduce, distribute, translate and create derivative works of this article (for both commercial and non-commercial purposes), subject to full attribution to the original publication and authors. The full terms of this licence may be seen at http://creativecommons.org/licences/by/4.0/legalcode | en |
dc.rights.uri | http://creativecommons.org/licences/by/4.0/ | |
dc.subject | Crisis communication | en |
dc.subject | Crisis management | en |
dc.subject | Police | en |
dc.subject | Health | en |
dc.subject | Terror | en |
dc.subject | en | |
dc.title | Social Media in Management of the Terror Crisis in Norway: Experiences and Lessons Learned | en |
dc.type | Chapter | en |
dc.type | Peer reviewed | en |
dc.date.updated | 2019-01-28T13:02:11Z | |
dc.description.version | publishedVersion | en |
dc.identifier.doi | http://dx.doi.org/10.1108/978-1-78756-269-120181009 | |
dc.identifier.cristin | 1613826 | |
dc.source.isbn | 978-1-78756-269-1 |
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SAM - Institutt for journalistikk og mediefag [358]
SAM - Department of Journalism and Media Studies
Except where otherwise noted, this item's license is described as © Harald Hornmoen and Per Helge Måseide. Published by Emerald Publishing Limited. This article is published under the Creative Commons Attribution (CC BY 4.0) licence. Anyone may reproduce, distribute, translate and create derivative works of this article (for both commercial and non-commercial purposes), subject to full attribution to the original publication and authors. The full terms of this licence may be seen at http://creativecommons.org/licences/by/4.0/legalcode