Browsing SVA - Work Research Institute (AFI) by Subject "Public reforms"
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Development of hybrid professionalism: street-level managers’ work and the enabling conditions of public reform
(Public Management Review;, Peer reviewed; Journal article, 2022-07-06)This paper examines the role of street-level managers in the development of hybrid professionalism. Based on a longitudinal analysis of an organisational reform, we highlight the work of street-level managers in promoting ...