• Beyond guidelines: Discretionary practice in face-to-face triage nursing 

      Johannessen, Lars E. F. (Journal article; Peer reviewed, 2017)
      This article draws on ethnographic data from a Norwegian emergency primary care clinic (EPCC) to explore nurses’ discretionary application of guidelines. Specifically, it analyses nurses’ discretionary use of the Manchester ...
    • Narratives and gatekeeping: Making sense of triage nurses' practice 

      Johannessen, Lars E. F. (Sociology of Health and Illness;Volume 40, Issue 5 - June 2018, Journal article; Peer reviewed, 2018-04-17)
      It is well documented that emergency service staff consider some patients to be ‘inappropriate attenders’. A central example is ‘trivia’, denoting patients with medical problems considered too ‘trivial’ to warrant attention. ...
    • Workplace assimilation and professional jurisdiction: How nurses learn to blur the nursing-medical boundary 

      Johannessen, Lars E. F. (Social Science and Medicine;Volume 201, Journal article; Peer reviewed, 2018-03)
      In theorising ‘the system of professions’, Andrew Abbott emphasised how jurisdictional boundaries in the workplace are far fuzzier than those specified in law. A key reason for this fuzziness is the process he characterised ...