dc.contributor.author | Gjersøe, Heidi Moen | en_US |
dc.date.accessioned | 2016-03-22T09:12:21Z | |
dc.date.available | 2016-03-22T09:12:21Z | |
dc.date.issued | 2016 | en_US |
dc.identifier.citation | Gjersøe, H. M. (2016). Getting Sick and Disabled People off Temporary Benefit Receipt: Strategies and Dilemmas in the Welfare State’s Frontline. Nordic Journal of Working Life Studies, 6(1), 129-145. | en_US |
dc.identifier.issn | 2245-0157 | en_US |
dc.identifier.other | FRIDAID 1343281 | en_US |
dc.identifier.uri | https://hdl.handle.net/10642/3190 | |
dc.description.abstract | This article explores responses by frontline workers in the Norwegian Labour and Welfare Service
(NAV) to activation policy measures. Frontline workers in NAV are required to write work capability
assessments for long-term sick and disabled benefit recipients within a reformed organizational
structure with holistic agencies (‘one-stop shops’). These policy mechanisms are intended to empower
the frontline workers and make them emphasize work and activation in their evaluation
of the employability of the beneficiaries. However, a large number of long-term sick and disabled
people remain in receipt of temporary benefits. Key findings emerging from this study’s fieldwork
suggest that frontline workers often perceive the task of clarifying the employability status of longterm
sick and disabled people to be demanding. Their assessments hinge on criteria set by actors
outside the frontline office—and these criteria are hard to obtain. Consequently, the limited range
of exit options restricts the discretion of the frontline workers, which results in locking claimants with
complex problems into temporary benefit. Their attention tends to be drawn to concerns that are
likely to be unintended, which are to keep claimants’ income safe and to secure a smooth workflow
within the office as well as to smooth benefit transactions. The context of a generous welfare state
with a strongly rights-based benefit scheme is regarded as a likely contributor to these concerns. | en_US |
dc.language.iso | eng | en_US |
dc.publisher | Roskilde Universitet | en_US |
dc.relation.ispartofseries | Nordic Journal of Working Life Studies;6(1) | en_US |
dc.subject | Activation policies | en_US |
dc.subject | Disability | en_US |
dc.subject | Discretion | en_US |
dc.subject | Employability | en_US |
dc.subject | Frontline work | en_US |
dc.subject | Norway | en_US |
dc.subject | One-stop shop | en_US |
dc.subject | Street-level bureaucracy | en_US |
dc.subject | Welfare state | en_US |
dc.subject | Work capability assessment | en_US |
dc.subject | VDP::Samfunnsvitenskap: 200::Sosiologi: 220 | en_US |
dc.subject | VDP::Samfunnsvitenskap: 200::Sosialt arbeid: 360 | en_US |
dc.title | Getting Sick and Disabled People off Temporary Benefit Receipt: Strategies and Dilemmas in the Welfare State s Frontline | en_US |
dc.type | Journal article | en_US |
dc.type | Peer reviewed | en_US |
dc.identifier.doi | http://dx.doi.org/10.19154/njwls.v6i1.4889 | en_US |