Browsing TKD - Institutt for informasjonsteknologi by Subject "Citizen empowerment"
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Making sense of the digital co-production of welfare services: using digital technology to simplify or tailor the co-production of services
(Public Management Review;, Peer reviewed; Journal article, 2021-12-03)This paper offers a theoretical framework for digital co-production in public services and considers the benefits and limitations such services can have for citizens. Based on examples from the Norwegian Labour and Welfare ...