The Mediating and Moderating Role of LMX on the Relationship Between Feedback and Motivational Climate

Abstract

Motivational Climate is crucial for organisations to achieve their goals, maintain competitiveness, and promote employee well-being and work performance. This study aims to explore the relationship between feedback and motivational climate, with a focus on the mediating and moderating roles of Leader-Member Exchange (LMX). Through empirical research, we investigate how LMX influences different aspects of these constructs.

Our findings reveal important insights into the complex dynamics between feedback, motivational climate, and LMX. Specifically, we found that LMX serves as a mediator between perceived feedback behaviour and mastery climate, indicating that the quality of leadermember relationships influences the relationship between feedback and the promotion of a mastery climate. Furthermore, LMX also mediates the relationship between perceived feedback behaviour immediacy and frequency and both mastery climate and performance climate.

Moreover, our study uncovers a significant finding that LMX moderates the relationship between perceived feedback behaviour and performance climate. This suggests that the quality of leader-member relationships can impact how feedback influences the creation of a performance climate within the organisation.

To obtain comprehensive results, we collected cross-sectional data from 218 representatives, considering a broad range of demographic variables to enhance the generalizability of our findings.

The implications of this study extend to managerial practices, emphasising the importance of fostering a conducive motivational climate and utilising feedback mechanisms to optimise employee performance and satisfaction.