ICT barriers in job-application websites
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Creating Universally designed solutions, is a principle and practice that ensures accessibility and usability for information and community technology products. This in turn ensures equal participations in society. Previous research done in the United States, suggest that there are shortcomings and barriers on several job-application webpages that leads to discrimination (Lazar, Olalere, and Wentz, 2012). The purpose of this thesis is to discover how well the job-application webpage are suited for the diversity in the population. To do this, this research looks at three commonly used job-application webpages on the Norwegian marked, and investigates for any universal design barriers. Seniors are chosen for participations in interviews and observation on one of the job-application webpages for looking at usability. Accessibility investigation is done by using criteria from WCAG 2.0 to look for barriers. To narrow the field of search, theory that job-application webpages are online forms is applied. This research also manually investigates three job-application webpages for usability, by applying Nielsen’s ten usability principles (1994). Findings in this research indicates that there are barriers on the investigated webpages. This research recommends that the job-application webpages create their user-platform in a universally designed matter based on the existing standards, principals and guidelines that exists for accessibility and usability.
Master in Universal Design of ICT