Resource Discovery and Universal Access: Understanding Enablers and Barriers from the User Perspective
Peer reviewed, Journal article
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Original versionBeyene W: Resource Discovery and Universal Access: Understanding Enablers and Barriers from the User Perspective. In: Petrie, Darzentas J, Walsh, Swallow, Sandoval, Lewis, Power C. Universal Design 2016: Learning from the past, designing for the future. Proceedings of the 3rd International Conference on Universal Design (UD 2016), York, United Kingdom, August 21–24, 2016, 2016. IOS Press p. 556-566 http://dx.doi.org/10.3233/978-1-61499-684-2-556
Resource discovery tools are keys to explore, find , and retrieve resources from multitudes of collections hosted by library and information systems. Modern resource discovery tools provide facet - rich interfaces that provide multiple alternatives to ex pose resources for their potential users and help them navigate to the resources they need. This paper examines one of those tools from the perspective of universal access, utilizing the experience of users with print disability. It aimed at exploring the way print disabled users use library search tools, the barriers they might face in the process, and what needs to be considered in order to implement discovery tools that incorporate the needs of users with print disability. Interviews that involved user testing were made with selected group of users. The data obtained in the process was analyzed and compared against the existing body of knowledge to forward design recommendations for future endeavors.