• Digital coping: How frontline workers cope with digital service encounters 

      Breit, Eric Martin Alexander; Egeland, Cathrine; Løberg, Ida Bring; Røhnebæk, Maria (Social Policy & Administration;, Peer reviewed; Journal article, 2020-11-06)
      This article addresses how frontline workers cope when dealing with digitally mediated service encounters. It draws on a qualitative study of frontline workers’ experiences in an increasingly digitalised work environment ...
    • Employment for persons with intellectual disability in the Nordic countries: A scoping review 

      Garrels, Veerle; Sigstad, Hanne Marie Høybråten (JARID: Journal of applied research in intellectual disabilities;Volume 34, Issue 4, July 2021, Peer reviewed; Journal article, 2021-03-11)
      Background: The Nordic countries are renowned for their inclusive policies, yet persons with intellectual disability remain largely excluded from the labor market. A review of the existing knowledge base may inform policy ...