Blar i Senter for velferds- og arbeidslivsforskning (SVA) på emneord "Labour market policies"
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Digital coping: How frontline workers cope with digital service encounters
(Social Policy & Administration;, Peer reviewed; Journal article, 2020-11-06)This article addresses how frontline workers cope when dealing with digitally mediated service encounters. It draws on a qualitative study of frontline workers’ experiences in an increasingly digitalised work environment ... -
Nordic welfare states—still standing or changed by the COVID‐19 crisis?
(Social Policy & Administration;Volume 55, Issue 2. Special Issue: Social policy in the face of a global pandemic: Policy responses to the COVID‐19 crisis, Peer reviewed; Journal article, 2020-12-01)Nordic welfare states are known for their universalistic and all-encompassing approach to welfare and having a long tradition for active labour market policy as tool in economic crises with adverse impact on employment. ...