Blar i Senter for velferds- og arbeidslivsforskning (SVA) på emneord "Digitalization"
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Digital coping: How frontline workers cope with digital service encounters
(Social Policy & Administration;, Peer reviewed; Journal article, 2020-11-06)This article addresses how frontline workers cope when dealing with digitally mediated service encounters. It draws on a qualitative study of frontline workers’ experiences in an increasingly digitalised work environment ... -
“Magic through many minor measures”: How introducing a flowline production mode in six steps enables journalist team autonomy in local news organizations
(AI & Society: The Journal of Human-Centred Systems and Machine Intelligence;, Peer reviewed; Journal article, 2021-04-19)While facing cuts, downsizing and revenue losses, media organizations experience paradoxical demands in being organized for print or linear production with daily deadlines and simultaneously striving to be ‘digital first’ ... -
The Mystification of Digital Technology in Norwegian Policies on Archives, Libraries and Museums: Digitalization as Policy Imperative
(Culture Unbound. Journal of Current Cultural Research;, Journal article; Peer reviewed, 2020-05-04)In this article, we investigate how digitalization has attained the role of policy imperative in the culture sector, and how the imperative is influencing contemporary policy discourses on archives, libraries and museums ... -
Older Workers in Digitalizing Workplaces: A Systematic Literature Review
(The journal of aging and social change;Volume: 12, Issue: 2, Peer reviewed; Journal article, 2022-08-04)Workplace digitalization created a sea change in work practices and it altered the situation of older workers. Digitalization entails the increased use of digital technologies, such as computers and online services. Older ...