Browsing Senter for velferds- og arbeidslivsforskning (SVA) by Journals "Social Policy & Administration"

Now showing items 1-5 of 5

    • Digital coping: How frontline workers cope with digital service encounters 

      Breit, Eric Martin Alexander; Egeland, Cathrine; Løberg, Ida Bring; Røhnebæk, Maria (Social Policy & Administration;, Peer reviewed; Journal article, 2020-11-06)
      This article addresses how frontline workers cope when dealing with digitally mediated service encounters. It draws on a qualitative study of frontline workers’ experiences in an increasingly digitalised work environment ...

    • From “what works” to “making it work”: A practice perspective on evidence-based standardization in frontline service organizations 

      Bakkeli, Vidar; Breit, Eric Martin Alexander (Social Policy & Administration;, Peer reviewed; Journal article, 2021-07-26)
      Evidence-based standards are becoming increasingly influential in frontline services connected to labor market inclusion of vulnerable citizens. To increase our understanding of standardization in such public service ...

    • Nordic welfare states—still standing or changed by the COVID‐19 crisis? 

      Greve, Bent; Blomquist, Paula; Hvinden, Bjørn; van Gerven, Minna (Social Policy & Administration;Volume 55, Issue 2. Special Issue: Social policy in the face of a global pandemic: Policy responses to the COVID‐19 crisis, Peer reviewed; Journal article, 2020-12-01)
      Nordic welfare states are known for their universalistic and all-encompassing approach to welfare and having a long tradition for active labour market policy as tool in economic crises with adverse impact on employment. ...

    • Predictors of satisfaction with digital follow-up in Norwegian Labor and Welfare Administration: A sequential mixed-methods study 

      Finne, Joakim; Sadeghi, Talieh; Bring Løberg, Ida; Bakkeli, Vidar; Sehic, Belma; Thørrisen, Mikkel Magnus (Social Policy & Administration;, Peer reviewed; Journal article, 2023)
      This study examines predictors of satisfaction with digital follow-up among young people in the Norwegian Labor and Welfare Administration (NAV). A total of 1195 young employment seekers were recruited across Norway. ...

    • Public employment services: Building social resilience in youth? 

      Assmann, Marie-Luise; Tolgensbakk, Ida; Vedeler, Janikke Solstad; Bøhler, Kjetil Klette (Social Policy & Administration;, Journal article; Peer reviewed, 2020-09-21)
      It is contested to what extent public employment services (PES) help build resilience in young unemployed people. Drawing on qualitative interviews with 19 people born in Germany and Norway between 1990 and 1995, the article ...