Browsing Senter for velferds- og arbeidslivsforskning (SVA) by Journals "International Journal of Public Administration"
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Handling Tensions in Frontline Policy Implementation: Legitimating, Interpreting, and Shielding a Disruptive Intervention
(International Journal of Public Administration;, Peer reviewed; Journal article, 2022-01-05)Policy implementation in public frontline service organizations is characterized by tensions between old and new institutional configurations. This study explores how frontline supervisors handled tensions when implementing ...