Organizational Silos: A Scoping Review Informed by a Behavioral Perspective on Systems and Networks
Journal article, Peer reviewed
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Original versionTagliabue M, Lorenzo. Organizational Silos: A Scoping Review Informed by a Behavioral Perspective on Systems and Networks. Societies. 2020;10(3):1-33 https://dx.doi.org/10.3390/soc10030056
In recent years, several organizations have implemented interventions aimed at integrating work processes and bridging network clusters. These are often permeated by diﬀerent assumptions regarding clusters in organizational settings. There are concerns about the formation of silos and structural barriers to communication across the formal and informal network structures. Conversely, network clusters are regarded as spaces of local social reinforcement from which innovation ideas may emerge. Although terminologically and functionally diﬀerent, they share some common features insofar as organizational behavior is concerned and the production of artifacts that fulﬁll organizational goals. The present scoping review presents an analysis of the literature on organizational silos while investigating attempts to bridge network clusters. Based on the search results, 40 studies were included in the analysis of the ﬁndings; of these, 20 were empirical studies and were included in a further quantitative analysis of methods and ﬁndings. We identiﬁed patterns of deﬁnitions of silos and variation in terms of aims, variables, and methods used to evaluate interventions among the heterogeneous studies. Special attention was dedicated to the role of consequences of siloed organizational behavior. We conclude that silos comprise barriers to achieving organizational goals insofar as they pose a threat to internal cooperation.
SeriesSocieties;Volume 10, Issue 3
Except where otherwise noted, this item's license is described as © 2020 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (http://creativecommons.org/licenses/by/4.0/).