Feedback from Digital Systems Used in Higher Education: An Inquiry into Triggered Emotions - Two Universal Design Oriented Solutions for a Better User Experience
dc.contributor.author | Saplacan, Diana | |
dc.contributor.author | Herstad, Jo | |
dc.contributor.author | Pajalic, Zada | |
dc.date.accessioned | 2019-01-30T10:00:45Z | |
dc.date.accessioned | 2019-03-26T07:57:16Z | |
dc.date.available | 2019-01-30T10:00:45Z | |
dc.date.available | 2019-03-26T07:57:16Z | |
dc.date.issued | 2018 | |
dc.identifier.citation | Saplacan D, Herstad J, Pajalic Z: Feedback from Digital Systems Used in Higher Education: An Inquiry into Triggered Emotions - Two Universal Design Oriented Solutions for a Better User Experience. In: Craddock G, Doran, McNutt, Rice. Transforming our World Through Design, Diversity and Education, 2018. IOS Press p. 421-430 | en |
dc.identifier.issn | 0926-9630 | |
dc.identifier.issn | 1879-8365 | |
dc.identifier.uri | https://hdl.handle.net/10642/6879 | |
dc.description.abstract | We illustrate in this paper some of the negative emotions experienced by students when interacting with digital systems in learning situations, where there is a lack of feedback, or the interaction with digital systems is faulty. The emotions are classified here as feelings of: neglection, frustration, uncertainty, need for confirmation, and discomfort. We proposed thereafter two solutions. The first solution focuses on the design of digital feedback from a system which should arouse positive emotions. We discuss this in relation to universal design principle 5, tolerance for error. The second solution we propose is to provide feedback mechanisms for user feedback (user input). This may be considered when the first solution is not possible. | en |
dc.language.iso | en | en |
dc.publisher | IOS Press | en |
dc.rights | © 2018 The authors and IOS Press. This article is published online with Open Access by IOS Press and distributed under the terms of the Creative Commons Attribution Non-Commercial License 4.0 (CC BY-NC 4.0). doi:10.3233/978-1-61499-923-2-421 | en |
dc.rights.uri | https://creativecommons.org/licenses/by-nc/4.0/ | |
dc.subject | Learning analytics | en |
dc.subject | Digital systems | en |
dc.subject | Education | en |
dc.subject | Design oriented | en |
dc.title | Feedback from Digital Systems Used in Higher Education: An Inquiry into Triggered Emotions - Two Universal Design Oriented Solutions for a Better User Experience | en |
dc.type | Journal article | en |
dc.type | Peer reviewed | en |
dc.date.updated | 2019-01-30T10:00:45Z | |
dc.description.version | publishedVersion | en |
dc.identifier.cristin | 1629178 | |
dc.relation.projectID | Universitetet i Oslo: Universell, 2017/22876 | |
dc.source.isbn | 978-1-61499-922-5 |
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Med mindre annet er angitt, så er denne innførselen lisensiert som © 2018 The authors and IOS Press.
This article is published online with Open Access by IOS Press and distributed under the terms
of the Creative Commons Attribution Non-Commercial License 4.0 (CC BY-NC 4.0).
doi:10.3233/978-1-61499-923-2-421