Blar i ODA Open Digital Archive på emneord "E-governments"
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Can Computers Automate Welfare? Norwegian Efforts to Make Welfare Policy More Effective
(Journal of Extreme Anthropology;Vol. 5 No. 1 (2021): Algorithmic Governance: Fantasies of Social Control, Peer reviewed; Journal article, 2021-06-20)Information-driven automated systems that deliver services proactively to citizens in need are heralded as the next level of digital government. There is, however, concern that such systems make welfare services less ... -
Efficiency through digitalization? How electronic communication between frontline workers and clients can spur a demand for services
(Government Information Quarterly; Volume 38, Issue 2, April 2021, 101551, Journal article; Peer reviewed, 2020-12-19)The increasing use of electronic government comes with great expectations of efficient service provision. However, frontline workers who use the information and communication technologies (ICTs) and implement digital ...