Blar i ODA Open Digital Archive på forfatter "Norkin, Svetlana"
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Gatekeeping structures and trust development in public sector organizations
Norkin, Svetlana; Byström, Katriina (Journal of Documentation;, Peer reviewed; Journal article, 2023)This paper examines the interaction between gatekeeping and trust in a public sector organization, where employees at lower hierarchical levels are expected to autonomously translate and transform directives into public ...