dc.description.abstract | This thesis looks into the accessibility and usability of mobile applications meant to
support mental health among students in higher education. This is an important topic
because mental health problems are becoming more common among this group.
There is a diversity of students in higher education, and students may have different
impairments. As part of a mixed-methods approach, this thesis uses qualitative
feedback from user testing with quantitative evaluations using the System Usability
Scale (SUS), automated mobile testing, and heuristic evaluation based on Jakob
Nielsen’s usability principles. The main part of the study was a detailed evaluation of
five mental health mobile applications to identify accessibility and usability issues.
These issues are things like ease of navigation, intuitive design, and how good the
overall experience is. The results reveal that there are some differences between the
apps that were evaluated when it comes to accessibility and usability. This shows
that the users face challenges when interacting with these apps. Moreover, the thesis
gives specific suggestions for improving the design and functionality of mental health
apps. Overall, this research provides useful insights about the accessibility and
usability issues of mental health apps and outlines recommendations for advancing
more effective and inclusive app solutions tailored to the needs of students in higher
education. | |