Boundary-crossing ICT use – A scoping review of the current literature and a road map for future research
Nilsen, Wendy; Nordberg, Tanja Haraldsdottir; Drange, Ida; Junker, Nina Maureen; Aksnes, Siri Yde; Cooklin, Amanda; Cho, Eunae; Habib, Laurence; Hokke, Stacey; Olson-Buchanan, Julie B.; Bernstrøm, Vilde Hoff
Peer reviewed, Journal article
Published version
Date
2024Metadata
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- AFI Notat [52]
- Publikasjoner fra Cristin [3592]
Original version
10.1016/j.chbr.2024.100444Abstract
Research on the use of digital devices to conduct tasks across work and non-work domains (i.e., boundary-
crossing ICT use) grows rapidly. To gain an overview of this expanding field, we conducted a systematic
search in 14 databases (e.g., WoS, PsycINFO) for studies examining the outcomes of performing 1) work-related
tasks during non-work time and 2) non-work tasks during work time. After screening 17,388 abstracts, 398 were
read in full text, and 159 publications were included. Most studies used cross-sectional interviews or self-report
survey data of employees in high-income countries. The work-family interface, individual work and health
outcomes were commonly studied, while family and organizational outcomes received little attention. Moreover,
research with a multilevel perspective and studies examining objective outcomes (e.g., divorce, sick leave) were
scarce and the performance of non-work tasks during work time was often ignored. Despite the burgeoning
literature, there is an urgent need to arrive at a common conceptualization and operationalization of boundary-
crossing ICT use to be able to compare findings across studies and disciplines. We suggest a new definition and
future agenda to contribute to a deeper understanding of the field.