Browsing Arbeidsforskningsinstituttet (AFI) by Journals "Public Policy and Administration"
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Street-level bureaucrats’ attitudes towards clients in discretionary decision-making: Evidence from the Norwegian labour and welfare administration
(Peer reviewed; Journal article, 2024)It is commonly assumed that the attitudes of street level bureaucrats (SLBs) towards bene t recipients in uence the discretionary decisions they make. Although discretion in the policy process has been a contentious issue, ...