Browsing Sentraladministrasjonen by Journals "Social Policy & Administration"
Now showing items 1-10 of 10
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Cross-sectoral frontline delivery of welfare-to-work services for young adults with complex problems in Norway
(Social Policy & Administration;, Peer reviewed; Journal article, 2022)Activation policies have increasingly targeted new and ‘hard-to-serve’ clients with complex needs, often deprived of the labour market experience, health, skills, and competencies that employers look for. The role of the ... -
Digital coping: How frontline workers cope with digital service encounters
(Social Policy & Administration;, Peer reviewed; Journal article, 2020-11-06)This article addresses how frontline workers cope when dealing with digitally mediated service encounters. It draws on a qualitative study of frontline workers’ experiences in an increasingly digitalised work environment ... -
From “what works” to “making it work”: A practice perspective on evidence-based standardization in frontline service organizations
(Social Policy & Administration;, Peer reviewed; Journal article, 2021-07-26)Evidence-based standards are becoming increasingly influential in frontline services connected to labor market inclusion of vulnerable citizens. To increase our understanding of standardization in such public service ... -
Nordic welfare states—still standing or changed by the COVID‐19 crisis?
(Social Policy & Administration;Volume 55, Issue 2. Special Issue: Social policy in the face of a global pandemic: Policy responses to the COVID‐19 crisis, Peer reviewed; Journal article, 2020-12-01)Nordic welfare states are known for their universalistic and all-encompassing approach to welfare and having a long tradition for active labour market policy as tool in economic crises with adverse impact on employment. ... -
Predictors of satisfaction with digital follow-up in Norwegian Labor and Welfare Administration: A sequential mixed-methods study
(Social Policy & Administration;, Peer reviewed; Journal article, 2023)This study examines predictors of satisfaction with digital follow-up among young people in the Norwegian Labor and Welfare Administration (NAV). A total of 1195 young employment seekers were recruited across Norway. ... -
Predictors of satisfaction with digital follow-up in Norwegian Labor and Welfare Administration: A sequential mixed-methods study
(Peer reviewed; Journal article, 2023)This study examines predictors of satisfaction with digital follow-up among young people in the Norwegian Labor and Welfare Administration (NAV). A total of 1195 young employment seekers were recruited across Norway. ... -
Sanctioning the sick: Do perceptions of activating the sick and diagnosis matter?
(Social Policy & Administration;Volume 56, Issue 5, Peer reviewed; Journal article, 2022-02-02)The recent inclusion of behavioural conditionality in health-related benefit programmes raises questions about frontline workers' (FWs') discretionary use of sanctioning. Using an experimental vignette design in a survey ... -
Sanctioning the sick: Do perceptions of activating the sick and diagnosis matter?
(Social Policy & Administration;Volume 56, Issue 5, Peer reviewed; Journal article, 2022)The recent inclusion of behavioural conditionality in health-related benefit programmes raises questions about frontline workers' (FWs') discretionary use of sanctioning. Using an experimental vignette design in a survey ... -
Trajectories among recipients of social assistance in Norway: A local approach
(Journal article; Peer reviewed, 2024)A local perspective on individual work and welfare careers has become more urgent in the past decades due to recent political, economic and social developments (Heidenreich & Rice, 2016). In general, the Nordic welfare ... -
Work inclusion of marginalised groups in a troubled city district – How can active labour market policies improve?
(Peer reviewed; Journal article, 2024)Active labour market policies (ALMP) have faced challenges in integrating marginalised groups into the workforce. This study explores perceptions among managers and frontline workers on enhancing work inclusion for ...