Browsing Sentraladministrasjonen by Journals "BMJ Open Quality"
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Patient engagement in the development and delivery of healthcare services: a systematic scoping review
(Peer reviewed; Journal article, 2023)Background Patient engagement (PE) is required to improve future healthcare services. PE in the development and delivery of healthcare services is likely to be complex but is scarcely described. Objectives The objective ... -
When do medical operators choose to use, or not use, video in emergency calls? A case study
(Peer reviewed; Journal article, 2024)Background An evaluation report for a pilot project on the use of video in medical emergency calls between the caller and medical operator indicates that video is only used in 4% of phone calls to the emergency ...