Browsing ODA Open Digital Archive by Author "Norkin, Svetlana"

Now showing items 1-3 of 3

    • Gatekeeping structures and trust development in public sector organizations 

      Norkin, Svetlana; Byström, Katriina (Journal of Documentation;, Peer reviewed; Journal article, 2023)
      This paper examines the interaction between gatekeeping and trust in a public sector organization, where employees at lower hierarchical levels are expected to autonomously translate and transform directives into public ...

    • The role of information flows in trust-based management 

      Norkin, Svetlana; Johnsen, Åge; Byström, Katriina (International Journal of Public Sector Management;, Peer reviewed; Journal article, 2024)
      Purpose – This paper explores the role of work-related information flows in trust-based management in public sector organizations. Whereas the relationship that trust affects information sharing between employees as such ...

    • Understanding the mediating role of operational steering information flows on work autonomy in public sector organizations 

      Norkin, Svetlana (OsloMet Avhandling;2024 no 19, Doctoral thesis, 2024)
      This thesis examines how operational steering information flows – flows of information about directives that mandate public service delivery and their application - mediate work autonomy of employees at lower hierarchical ...