dc.contributor.author | Breit, Eric | |
dc.contributor.author | Fossestøl, Knut | |
dc.contributor.author | Pedersen, Eirin | |
dc.date.accessioned | 2019-05-07T08:31:51Z | |
dc.date.accessioned | 2019-05-13T08:57:44Z | |
dc.date.available | 2019-05-07T08:31:51Z | |
dc.date.available | 2019-05-13T08:57:44Z | |
dc.date.issued | 2018-10-30 | |
dc.identifier.citation | Breit E, Fossestøl K, Pedersen E. A knowledge hierarchy in labour and welfare services? Evidence-based and practice-based knowledge in frontline service innovation. International Social Security Review. 2018;71(4):13-32 | en |
dc.identifier.issn | 0020-871X | |
dc.identifier.issn | 0020-871X | |
dc.identifier.issn | 1468-246X | |
dc.identifier.uri | https://hdl.handle.net/10642/7065 | |
dc.description.abstract | Although policy-makers and scholars have directed increasing attention towards collaborative innovation and knowledge development between frontline agencies and workers and other stakeholders such as citizens and researchers, empirical research has not focused on the (varying) assessment of collaborators regarding what knowledge would be ‘appropriate’ to develop. In this paper, we examine such knowledge assessments by drawing on a comparative case study of two local innovation projects conducted by the Norwegian Labour and Welfare Administration (NAV) in a four-year service innovation programme. Although they responded to the same call, the projects involved development of two very distinct types of knowledge; one dealt with practice-based knowledge and the other with evidence-based knowledge. We show that whereas the former knowledge type was contested and difficult to transform into practice, the latter involved few (if any) contests and was implemented on a relatively large scale. These two projects point to the possible existence of a hierarchy of knowledge in the labour and welfare services, where evidence-based forms of knowledge and methods are regarded as more legitimate and appropriate than forms of knowledge placed ‘lower’ in the hierarchy. We discuss the reasons for and implications of this apparent hierarchy of knowledge for frontline labour and welfare services. | en |
dc.language.iso | en | en |
dc.publisher | Wiley | en |
dc.relation.ispartofseries | International Social Security Review;Volume 71, Issue 4, Special Issue: Street‐level bureaucracy in welfare‐to‐work in Europe - October/December 2018 | |
dc.rights | This is the peer reviewed version of the following article: Breit E, Fossestøl K, Pedersen E. A knowledge hierarchy in labour and welfare services? Evidence-based and practice-based knowledge in frontline service innovation. International Social Security Review. 2018; 71 (4): 13-32, which has been published in final form at http://dx.doi.org/10.1111/issr.12187. This article may be used for non-commercial purposes in accordance with Wiley Terms and Conditions for Use of Self-Archived Versions.
Emneordene (key words) er hentet fra artikkelens publiserte versjon. | en |
dc.subject | Work returns | en |
dc.subject | Social security administrations | en |
dc.subject | Social policies | en |
dc.subject | Research methods | en |
dc.subject | Norway | en |
dc.title | A knowledge hierarchy in labour and welfare services? Evidence-based and practice-based knowledge in frontline service innovation | en |
dc.type | Journal article | |
dc.type | Journal article | en |
dc.type | Peer reviewed | en |
dc.date.updated | 2019-05-07T08:31:51Z | |
dc.description.version | acceptedVersion | en |
dc.identifier.doi | http://dx.doi.org/10.1111/issr.12187 | |
dc.identifier.cristin | 1609061 | |
dc.source.journal | International Social Security Review | |