dc.contributor.author | Breit, Eric | en_US |
dc.date.accessioned | 2014-12-12T12:32:25Z | |
dc.date.available | 2014-12-12T12:32:25Z | |
dc.date.issued | 2014 | en_US |
dc.identifier.citation | Breit, E. (2014). Remedy through paradox? Constructions of internal legitimacy in a publicly discredited organization. Management Communication Quarterly, 28(4), 585-608. doi:10.1177/0893318914548896 | en_US |
dc.identifier.issn | 0893-3189 | en_US |
dc.identifier.other | 10.1177/0893318914548896 | en_US |
dc.identifier.uri | https://hdl.handle.net/10642/2214 | |
dc.description.abstract | This article examines how members of publicly discredited organizations
discursively construct senses of internal legitimacy. Drawing on a case study of the
Norwegian Labor and Welfare Administration—an organization that has been
subject to lengthy and persistent public criticism—four paradoxical relations
between discourses are identified and critically examined: acknowledgment/
denial, voice/silence, unity/fragmentation, and image/substance. Based on the
findings, three arguments are made: First, talk by members of discredited
organizations about their organization, their organizational selves, and the
criticism offers crucial resources for the construction of internal legitimacy.
Second, constructions of internal legitimacy require members to relate to
and navigate between paradoxes. Third, despite the complexity they impose,
paradoxes provide members of discredited organizations with significant
room for managing their internal legitimacy | en_US |
dc.language.iso | eng | en_US |
dc.publisher | Sage Publications | en_US |
dc.relation.ispartofseries | Management Communication Quarterly;28(4) | en_US |
dc.subject | Legitimacy | en_US |
dc.subject | Organizational identity | en_US |
dc.subject | Crisis management | en_US |
dc.subject | Discourse | en_US |
dc.subject | VDP::Samfunnsvitenskap: 200::Statsvitenskap og organisasjonsteori: 240::Offentlig og privat administrasjon: 242 | en_US |
dc.title | Remedy through paradox? Constructions of internal legitimacy in a publicly discredited organization | en_US |
dc.type | Journal article | en_US |
dc.type | Peer reviewed | en_US |
dc.description.version | Postprint version of published article | en_US |
dc.identifier.doi | http://dx.doi.org/10.1177/0893318914548896 | |